The ScotlandsPeople Centre (https://www.scotlandspeople.gov.uk/visit-us) in Edinburgh is to reduce its opening hours from September 30th, in what it describes as a move being done on a 'pilot basis over the winter months'. From Monday 30th, the weekday opening hours will be from 9.00am to 4.00pm, half an hour shorter than the current closing time.
According to the ScotlandsPeople Centre, "There will be an opportunity for customers to provide feedback from the start of the pilot period" i.e. after the new hours are in operation. This sounds to me like civil service spin, with the decision already taken; it does not sound like consultation.
Once again, a really poor show from the National Records of Scotland.
Just for context, in Belfast, PRONI has started re-opening on Thursday evenings until 8.00pm, recognising that not all of its user base can get to the archive from 9-5 each day.
Which national archive do you think understands its user base better?
(Source: https://www.scotlandspeople.gov.uk/news-and-articles/changes-opening-hours)
Chris
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