Problems with records access at ScotlandsPeople centres since update

I have been reading many reports of ongoing problems at the various ScotlandsPeople centres - Glasgow, Hawick, Inverness, etc - since the National Records of Scotland updated its website last Wednesday. The purpose of the update was to move all the data for the site to a cloud-based server, which seems to have caused a growing list of issues with many users. 

I have asked the ScotlandsPeople team via Twitter if they can confirm these problems at the satellite centres, and have had no response. However, I am aware that today some friends have received words of cancellations tomorrow in Glasgow, Inverness and Hawick, for example. It would also seem from reports that I have seen that the NRS is not communicating with the centres about these issues.

The bottom line for now is that if you are planning on visiting one of the centres in the next few days, you may wish to check in advance that it will be open and offering the service, which may save you a trip if there are still ongoing problems. You can access contact details at https://www.nrscotland.gov.uk/research/local-family-history-centres and https://www.nrscotland.gov.uk/research/visit-us/scotlandspeople-centre.

Another full on clusterbùrach from the NRS by the sounds of it...

You can read about some of the issues at Fergus Smith's blog at https://www.oldscottish.com/blog/its-deja-vu-all-over-again

UPDATE: ScotlandsPeople has commented on this blog post about local family history centres (LFHCs) via Twitter: "Thanks for your feedback. We've been keeping LFHCs up to date with our plans over recent months and we are continuing to work with them to provide support to deal with any local issues. If you have any queries about LFHC services, please contact them directly." 

Chris

My new book Tracing Your Irish Ancestors Through Land Records is now available to buy at https://bit.ly/IrishLandRecords. Also available - Sharing Your Family History Online, Tracing Your Scottish Family History on the Internet, Tracing Your Irish Family History on the Internet (2nd ed), and Tracing Your Scottish Ancestry Through Church and State Records - to purchase, please visit https://bit.ly/ChrisPatonPSbooks. Further news published daily on The Scottish GENES Facebook page, and on Twitter @genesblog.